How can we help?

We ship to the United States, Canada, the United Kingdom, all of Europe, Japan, Australia and New Zealand, plus most of Latin America, the Caribbean and the rest of the world. If your country is not available at checkout, our production partner cannot deliver there yet. The shipping cost is shown at checkout before you pay.

Every item is printed when you order. Production takes 2–5 business days. Transit then usually takes 3–4 business days to the United States and 5–20 business days to Europe, the United Kingdom, Canada, Australia, New Zealand and Japan, and 8–25 business days to Latin America, the Caribbean and the rest of the world. Each product page shows an estimated delivery window for your country.

For delivery before Christmas, we recommend ordering by 11 December in the United States and by 18 November everywhere else.

When your order ships we email you a tracking link. You can also see its status in your account. Our order tracking page explains each step.

Yes. Enter their name and address as the shipping address at checkout.

Orders delivered in the EU, the UK and the US don't pay customs on delivery, except items produced only in the US and delivered to the EU or the UK, which may be charged import VAT and a carrier fee. Elsewhere, for example in Switzerland, Norway, Canada, Australia, New Zealand, Japan and Latin America, your country's customs may charge import duties and taxes on delivery. They are not included in our prices or shipping.

Posters and desk mats show the name of the opening, its ECO code, the board after the key move with coordinates around it, and the main line. Mugs show the name and the board diagram on both sides, without the moves. On every product page the board plays the main line move by move.

Every line on the site is checked move by move with chess software. If you think a move is wrong, tell us and we will check it and correct it.

12″×16″ (30×40 cm) and 18″×24″ (45×60 cm), on 189 g/m² matte paper. They ship unframed. Both are standard frame sizes in the United States; in Europe, look for 30.5×40.6 cm and 45.7×61 cm frames.

16″×32″ (40×80 cm), with a polyester surface, a non-slip rubber base and stitched edges. It fits a keyboard and a mouse with room to spare.

Tell us which one through the contact form. We use these requests to choose the next designs.

Yes. To keep the print looking its best for longer, we recommend washing them by hand.

Wipe it with a damp cloth and let it dry flat. Do not put it in the washing machine or the dryer.

Keep it away from damp and direct sunlight. A frame with glass or acrylic protects it best.

Buy any 2 mugs and you get 10% off them; buy 3 or more and you get 15% off. You can mix any openings, and the discount is applied automatically in the cart and at checkout, with no code.

Yes, from $55 in the United States, Canada, the United Kingdom, Europe, Japan, Australia and New Zealand, and from $75 everywhere else, whatever products you combine.

Yes, within 14 days of delivery and without giving a reason, except personalised items such as mugs with a dedication, which can't be returned for a change of mind. Email us and we will send you the return address; the return postage is on you and we refund what you paid, standard shipping included. Details are in our refund policy.

Email us a photo and your order number within 30 days of delivery and we will send a free replacement or refund you.

Use our contact page or email sales@chess4pro.online. We reply within 1–2 business days, in English, Spanish, German or French.